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VERSATILE LUXURY BACKPACK FOR EVERYDAY USE: Seamlessly blend luxury and functionality with our Ember Backpack. Whether you're commuting to work, embarking on weekend getaways, or engaging in daily adventures, our backpack meets all your needs. Elevate your style while enjoying practical features designed for modern professionals.
ORGANIZED AND SPACIOUS DESIGN: Stay organized and have easy access to everything you need with a padded 16-inch laptop pocket, elasticized internal compartments, and two zipped external pockets. The front easy-access pocket keeps your phone, keys, and wallet secure and readily available.
ENGINEERED FOR COMFORT: Travel effortlessly with a breathable back panel and ergonomic padded shoulder straps designed for all-day comfort. Focus on your day, not your backpack.
DURABLE, WATERPROOF, AND SUSTAINABLE: Built to protect your essentials, our Ember Backpack is constructed from waterproof fabric made from recycled plastic bottles. Recycled metal zipper pulls and branding ensure durability and sustainability are core features.
FIVE-YEAR GUARANTEE: We stand behind our product. Every Ember Backpack comes with a five-year guarantee. If you experience a manufacturing fault, we'll repair it at no extra cost. Plus, if it occurs within a year of your purchase, we'll cover the shipping. Your investment is backed by our commitment to quality and longevity.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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